- What browsers are supported for accessing Allego?
Supported browsers for Allego 6 include:
- Google Chrome v67+ (Win/Mac/Linux)
- Safari v11+ (Mac)
- Firefox v60+ (Win/Mac/Linux)
- Edge v16+ (Win) – Chromium-based Edge preferred
Flash Player 11+ is required for webcam recordings on Safari.
Chrome, Firefox, or Chromium-based Edge is required for screen recordings.
- I forgot my password. How do I reset it?
In the sign-in screen, enter your email address in the Username field and hit Enter on your keyboard. Hit Forgot password (to the right of the Sign in button).
You will receive an email from “Allego Support” containing a link to reset your password. Once you click the link, you will need to enter your email address, your new password (twice), and hit Save this password. You can now login with your new password.